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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phyllis Friday

Phyllis Friday

November 18, 2024

3  out of  5
rating by Phyllis Friday
"Always been satisfied, until we had hail damage in June. The sides of home damaged, he only addressed the roof. Called him and left message, and he never called back. Called office in town twice, no response on what they will do."
We responded:
"Thank you for taking the time to share your feedback with us. We apologize for the experience you've had regarding the hail damage to your home. It's concerning to hear that we did not meet your expectations, especially after your previous satisfaction with our services. We understand how important it is to address all concerns during a claim, and we regret any miscommunication regarding your situation. Per our phone conversation, we are working to resolve this matter promptly. We truly value your business. Thank you again for your feedback."
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Cindy Litfin

October 21, 2024

5  out of  5
rating by Cindy Litfin
"After talking with several business people in Park Rapids I chose to set up an appointment with Marie to go over all of my insurance options. My experience found her to be highly professional and willing to answer any questions I had. Being fairly new to Lakes Area I was completely comfortable with all of the staff at her agency. I would sincerely recommend her to others seeking insurance coverage."
We responded:
"Thank you, Cindy, for your kind words and recommendation. We're delighted to hear that you felt comfortable and well-informed with our team. It's our pleasure to assist you with your insurance needs. Welcome to the Lakes Area!"
Profile photo of Jerry Anderson

Jerry Anderson

October 14, 2024

5  out of  5
rating by Jerry Anderson
"Marie and Roz were great to work with on our insurance coverage!"
We responded:
"Thank you, Jerry! We're delighted to hear that you had a great experience working with our team."
Profile photo of Darlene Armstrong

Darlene Armstrong

September 19, 2024

5  out of  5
rating by Darlene Armstrong
"Was in a situation were I needed to find cheaper insurance. Not only did I get cheaper I got more for my money then previous company. Thank you for the savings!"
We responded:
"Thank you, Darlene! We're thrilled to hear that we could provide you with better coverage at a lower cost. Your satisfaction is our priority, and we appreciate your trust in us."
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Ed Waggoner

September 12, 2024

5  out of  5
rating by Ed Waggoner
"Great staff that is always available when I need them."
We responded:
"Thank you, Ed! We're delighted to hear that our staff has been able to meet your needs. Your satisfaction is our priority, and we appreciate your kind words."
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Renee Becker

August 30, 2024

5  out of  5
rating by Renee Becker
"Maria does a great job going over coverages."
We responded:
"Thank you for taking the time to leave us a review, Renee! We sincerely appreciate your business and enjoy working with you also! "
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Barb Peterson

August 12, 2024

5  out of  5
rating by Barb Peterson
"She is just wonderful to work with and knows all the current trends. Very helpful and just darn nice"
We responded:
"Thank you for your kind words, Barb! We think you are wonderful, too!"
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Lynn Betlock

August 4, 2024

5  out of  5
rating by Lynn Betlock
"I had a great experience purchasing insurance from Marie. I feel like I got very personalized service from her. I don't live in Minnesota, but I needed car insurance for my daughter who is attending college there. I had lots of questions--perhaps more than the average person--and Marie always got back to me right away with clear answers and explanations. I was also pleasantly surprised by the cost of the policy."
We responded:
"Thank you for your thoughtful review, Lynn! We are thankful you trust us to take care of your daughter! "
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Paul Voxland

July 22, 2024

5  out of  5
rating by Paul Voxland
"SUPERB service! Took the time to review what our needs were and we switched all of our policies to her."
We responded:
"Thank you, Paul, for your kind words and for trusting us with all your policies. We're here to support your needs and look forward to continuing to serve you!"
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Kimber Waggoner

June 27, 2024

5  out of  5
rating by Kimber Waggoner
"Our agent, Min, was very helpful and patient, answering all of our questions. She is very personable. Highly recommend!"
We responded:
"Thank you for the kind words, Kimber! We're thrilled to hear that our team provided you with excellent service. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Profile photo of Kimberly Knaack

Kimberly Knaack

June 27, 2024

5  out of  5
rating by Kimberly Knaack
"Marie and her staff are wonderful. I have been with State Farm for many years and would never change."
We responded:
"Thank you so much for your trust in us, Kimberly! We love having you as a customer! "
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Greg Sitz

June 26, 2024

5  out of  5
rating by Greg Sitz
"Very good insurance review"
We responded:
"Thank you for the positive feedback, Greg! We are glad to hear that you had a great experience with our insurance services."
Profile photo of Carlton Anderson-Thomas

Carlton Anderson-Thomas

June 24, 2024

5  out of  5
rating by Carlton Anderson-Thomas
"We were provided with excellent customer service. Are agent provided us with the information we needed to make an informed decision on what would be the best insurance products to fit our needs. Ali Bradow was fantastic! We would wholeheartedly recommend her and State Farm for your insurance needs. Carl & Heidi Anderson-Thomas"
We responded:
"Thank you for your kind words, Carl and Heidi! We are thrilled to hear about your positive experience with Ali and our agency. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
Profile photo of Gene and Julie Fladeboe

Gene and Julie Fladeboe

May 1, 2024

5  out of  5
rating by Gene and Julie Fladeboe
"We are very pleased with the assistance we received from Marie and her staff. All of our policies were reviewed and some additional coverage was found at no additional cost. Furthermore I was impressed as I was recognized by one of your staff three weeks after our first meeting and was called by name when I entered."
We responded:
"Thank you for sharing your positive experience, Gene and Julie! We strive to provide excellent service and are glad to hear that you were pleased with our assistance and personalized attention."
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Mike Jenson

April 19, 2024

5  out of  5
rating by Mike Jenson
"Marie and her staff were extremely efficient and quick to get all our insurance needs taken care of. I was very impressed with the impeccable and highly skilled customer service. If you have any insurance needs or even just have questions, I would 100% recommend this business!!"
We responded:
"Thank you for your kind words, Mike! We strive to provide efficient and skilled customer service to meet all your insurance needs. We appreciate your recommendation and look forward to assisting you in the future."
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Scott Jasmin

April 4, 2024

5  out of  5
rating by Scott Jasmin
"New to the park Rapids area, we wanted to continue with State Farm as our insurance company. Our previous agent and Marie worked together to make it a smooth and easy transition. Marie and her staff are knowledgeable and responsive, providing meaningful personal attention with a friendly smile."
We responded:
"Thank you for choosing our agency, Scott! We are delighted to hear that you had a smooth transition and received excellent service. We appreciate your kind words and look forward to assisting you in the future."
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lawrence hinz

April 4, 2024

5  out of  5
rating by lawrence hinz
"Allie, has done a great job with our Insurance highly recommend all of them😊"
We responded:
"Thank you for sharing your good experience with Ali! We are grateful you trust us to take care of you! "
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Christina Pigatti

January 19, 2024

5  out of  5
rating by Christina Pigatti
"Min is great to work with! Helpful and available when we have questions."
We responded:
"Thanks for sharing your good experience with Min, Christina! We’re so happy to have you as part of our State Farm family! "
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Ronald LeBlanc

December 26, 2023

5  out of  5
rating by Ronald LeBlanc
"Had the best possible experience. Min worked very hard to get the best insurance quote for me. Making the decision to go with State Farm was easy."
We responded:
"Thanks for sharing your experience working with Min! We appreciate you! "
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George Feder

August 17, 2023

5  out of  5
rating by George Feder
"Great group of ladies to work with"
We responded:
"Thank you for the review, George! We’re happy to have you here! "
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Cain Knutson

July 17, 2023

5  out of  5
rating by Cain Knutson
"Super easy to work with! Very affordable rates! They make you feel like part of a family working with them..5 stars all day!"
We responded:
"Thanks for the nice review, Cain! We’re glad you chose us! "
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Erika Sellin

June 26, 2023

5  out of  5
rating by Erika Sellin
"They are all very helpful and understanding! Learning all these new things isn’t easy and I’m glad I have all of them to help! Thank you State Farm!"
We responded:
"Thanks for sharing your experience with our office, Erika! We’re thankful you chose us to help you out! "
Profile photo of Renee Sargent

Renee Sargent

June 23, 2023

5  out of  5
rating by Renee Sargent
"Marie and her staff are always very friendly and helpful. When we call with a question or issue we can rest assured they will do everything they can, to help solve our problem."
We responded:
"Thank you for trusting us, Renee! It means a lot! "
Profile photo of Alyssa Erickson

Alyssa Erickson

June 11, 2023

5  out of  5
rating by Alyssa Erickson
"Marie has continually gone above and beyond to assist us and answer our questions! She is prompt in her communication and very knowledgeable!"
We responded:
"Thanks so much for your nice words, Alyssa! I have enjoyed getting to know you and work with you! - Marie"
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Christine H

May 14, 2023

5  out of  5
rating by Christine H
"Marie and staff delivered prompt, efficient service, thoroughly reviewed our options, and saved us money! 🙂"
We responded:
"Thank you, Christine! We’re honored you chose our office to help you out, and we sincerely appreciate your kind review! "