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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kallie Wood

Kallie Wood

March 15, 2025

5  out of  5
rating by Kallie Wood
"Super friendly and easy to speak with. Made the process simple."
We responded:
"Thank you, Kallie! We’re grateful you picked is as your insurance office of choice! "
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Rose Culbertson

March 7, 2025

5  out of  5
rating by Rose Culbertson
"Friendly staff and Marie was great to work with!"
We responded:
"Thank you for the review, Rose! We’re glad you trust us to take care of your insurance needs! "
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Mike Craig

March 5, 2025

4  out of  5
rating by Mike Craig
"Great service"
We responded:
"Thanks for the review, Mike! "
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Marie Festler

January 26, 2025

5  out of  5
rating by Marie Festler
"We switched to State Farm in Park Rapids , MN about 5 years ago and have been so happy with the great service, prices, staff, and customer service we have received. I would definitely recommend State Farm Insurance in Park Rapids, Marie Luetmer. They back what they say."
We responded:
"Thank you for leaving us such a nice review, Marie! We are grateful to have your trust! "
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Emily Johnson

January 14, 2025

5  out of  5
rating by Emily Johnson
"I reached out to Marie’s office with a unique situation and needing homeowner’s and auto insurance on a time crunch. From start to finish, Marie and the entire team were helpful, knowledgeable, transparent and saved us money. They took on a big ask without hesitation and made the process simple! I would highly recommend Marie and team to anyone looking for insurance options!"
We responded:
"Thank you so much for the review, Emily! We’re so glad you chose our office for your insurance needs and look forward to serving you in the future! "
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John Anderson

December 27, 2024

5  out of  5
rating by John Anderson
"Friendly staff and excellent service."
We responded:
"Thank you for the 5 stars, John! We love working with you! "
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Rick Karen Ament

December 26, 2024

5  out of  5
rating by Rick Karen Ament
"⭐⭐⭐⭐⭐ "I had a fantastic experience with this State Farm Agency especially Roz! From the moment I contacted them, their team was professional, attentive, and incredibly helpful. They took the time to explain my coverage options in detail and helped me find a plan that perfectly suited my needs. The customer service is top-notch, and they were always quick to respond to any questions I had. I feel confident and secure knowing I have such a reliable and trustworthy insurance provider. Highly recommend to anyone looking for great coverage and exceptional service!""
We responded:
"Thank you so much for sharing your good experience with Roz! We appreciate your feedback and are so grateful for your trust in us! "
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Dale Solberg

December 21, 2024

5  out of  5
rating by Dale Solberg
"Min went over everything with my account and explained everything. We made a few changes to save me money. She was very helpful."
We responded:
"Thanks for sharing your good experience with Min, Dale! We appreciate your continued trust, business, and loyalty!"
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Tabitha Hanshaw

December 18, 2024

5  out of  5
rating by Tabitha Hanshaw
"They are excellent and friendly"
We responded:
"Thank you so much for your kind words, Tabitha. We enjoy working e with you also! "
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Joe Schmoe

December 14, 2024

5  out of  5
rating by Joe Schmoe
"I truly have to say in my personal experience in working with an insurance office,I always get the feeling this office is always looking out and working for me not trying to find ways to raise my rates,if you get the same feeling say it in a review,total personal,quick, satisfying service than I have found in any office,try them you'll be glad you did."
We responded:
"Wow! We’re so happy you chose us for your insurance needs. Thank you for the review! "
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Virginia Bair

December 10, 2024

5  out of  5
rating by Virginia Bair
"Marie and her team have done an exceptional job of working with me on a not-so-common insurance situation. Marie has exhibited a great deal of patience while walking me through the different options, and the team has been wonderful with all the follow-through necessary to keep me on track. I highly recommend this business!"
We responded:
"Thank you so much for the review! We have enjoyed working with you and appreciate you trusting us with your insurance needs! "
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Phyllis Friday

November 18, 2024

3  out of  5
rating by Phyllis Friday
"Always been satisfied, until we had hail damage in June. The sides of home damaged, he only addressed the roof. Called him and left message, and he never called back. Called office in town twice, no response on what they will do."
We responded:
"Thank you for taking the time to share your feedback with us. We apologize for the experience you've had regarding the hail damage to your home. It's concerning to hear that we did not meet your expectations, especially after your previous satisfaction with our services. We understand how important it is to address all concerns during a claim, and we regret any miscommunication regarding your situation. Per our phone conversation, we are working to resolve this matter promptly. We truly value your business. Thank you again for your feedback."
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Cindy Litfin

October 21, 2024

5  out of  5
rating by Cindy Litfin
"After talking with several business people in Park Rapids I chose to set up an appointment with Marie to go over all of my insurance options. My experience found her to be highly professional and willing to answer any questions I had. Being fairly new to Lakes Area I was completely comfortable with all of the staff at her agency. I would sincerely recommend her to others seeking insurance coverage."
We responded:
"Thank you, Cindy, for your kind words and recommendation. We're delighted to hear that you felt comfortable and well-informed with our team. It's our pleasure to assist you with your insurance needs. Welcome to the Lakes Area!"
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Jerry Anderson

October 14, 2024

5  out of  5
rating by Jerry Anderson
"Marie and Roz were great to work with on our insurance coverage!"
We responded:
"Thank you, Jerry! We're delighted to hear that you had a great experience working with our team."
Profile photo of Darlene Armstrong

Darlene Armstrong

September 19, 2024

5  out of  5
rating by Darlene Armstrong
"Was in a situation were I needed to find cheaper insurance. Not only did I get cheaper I got more for my money then previous company. Thank you for the savings!"
We responded:
"Thank you, Darlene! We're thrilled to hear that we could provide you with better coverage at a lower cost. Your satisfaction is our priority, and we appreciate your trust in us."
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Ed Waggoner

September 12, 2024

5  out of  5
rating by Ed Waggoner
"Great staff that is always available when I need them."
We responded:
"Thank you, Ed! We're delighted to hear that our staff has been able to meet your needs. Your satisfaction is our priority, and we appreciate your kind words."
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Renee Becker

August 30, 2024

5  out of  5
rating by Renee Becker
"Maria does a great job going over coverages."
We responded:
"Thank you for taking the time to leave us a review, Renee! We sincerely appreciate your business and enjoy working with you also! "
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Barb Peterson

August 12, 2024

5  out of  5
rating by Barb Peterson
"She is just wonderful to work with and knows all the current trends. Very helpful and just darn nice"
We responded:
"Thank you for your kind words, Barb! We think you are wonderful, too!"
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Lynn Betlock

August 4, 2024

5  out of  5
rating by Lynn Betlock
"I had a great experience purchasing insurance from Marie. I feel like I got very personalized service from her. I don't live in Minnesota, but I needed car insurance for my daughter who is attending college there. I had lots of questions--perhaps more than the average person--and Marie always got back to me right away with clear answers and explanations. I was also pleasantly surprised by the cost of the policy."
We responded:
"Thank you for your thoughtful review, Lynn! We are thankful you trust us to take care of your daughter! "
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Paul Voxland

July 22, 2024

5  out of  5
rating by Paul Voxland
"SUPERB service! Took the time to review what our needs were and we switched all of our policies to her."
We responded:
"Thank you, Paul, for your kind words and for trusting us with all your policies. We're here to support your needs and look forward to continuing to serve you!"
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Kimber Waggoner

June 27, 2024

5  out of  5
rating by Kimber Waggoner
"Our agent, Min, was very helpful and patient, answering all of our questions. She is very personable. Highly recommend!"
We responded:
"Thank you for the kind words, Kimber! We're thrilled to hear that our team provided you with excellent service. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Profile photo of Kimberly Knaack

Kimberly Knaack

June 27, 2024

5  out of  5
rating by Kimberly Knaack
"Marie and her staff are wonderful. I have been with State Farm for many years and would never change."
We responded:
"Thank you so much for your trust in us, Kimberly! We love having you as a customer! "
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Greg Sitz

June 26, 2024

5  out of  5
rating by Greg Sitz
"Very good insurance review"
We responded:
"Thank you for the positive feedback, Greg! We are glad to hear that you had a great experience with our insurance services."
Profile photo of Carlton Anderson-Thomas

Carlton Anderson-Thomas

June 24, 2024

5  out of  5
rating by Carlton Anderson-Thomas
"We were provided with excellent customer service. Are agent provided us with the information we needed to make an informed decision on what would be the best insurance products to fit our needs. Ali Bradow was fantastic! We would wholeheartedly recommend her and State Farm for your insurance needs. Carl & Heidi Anderson-Thomas"
We responded:
"Thank you for your kind words, Carl and Heidi! We are thrilled to hear about your positive experience with Ali and our agency. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
Profile photo of Gene and Julie Fladeboe

Gene and Julie Fladeboe

May 1, 2024

5  out of  5
rating by Gene and Julie Fladeboe
"We are very pleased with the assistance we received from Marie and her staff. All of our policies were reviewed and some additional coverage was found at no additional cost. Furthermore I was impressed as I was recognized by one of your staff three weeks after our first meeting and was called by name when I entered."
We responded:
"Thank you for sharing your positive experience, Gene and Julie! We strive to provide excellent service and are glad to hear that you were pleased with our assistance and personalized attention."